Privacy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, request a venue quote, or use the Pyro apps and services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law.

Controller

The controller responsible for the processing of your personal data is:

N3G UG (haftungsbeschränkt)
Mathilde-Hasenkamp-Str. 23
71272 Renningen, Germany
Email: niclas@n3g.app

What we process and why

Visiting the website. When you visit our website, our hosting provider automatically processes technical data sent by your browser — such as your IP address, browser type, the pages you request, and the date and time of the request — in server log files. This is necessary to deliver the website securely and reliably (legal basis: Art. 6 (1) (f) GDPR, our legitimate interest in a functioning, secure website). The website also loads web fonts from Adobe Fonts; in doing so, your IP address is transmitted to Adobe so the fonts can be delivered.

Requesting a venue quote. When you submit the venue quote form, we process the details you provide — such as your name, work email, venue name and type, location, and message — in order to respond to your enquiry and prepare a quote (legal basis: Art. 6 (1) (b) GDPR, steps taken prior to entering into a contract, and Art. 6 (1) (f) GDPR, our legitimate interest in responding to business enquiries). The submission is delivered to us by email through our email provider.

Using the Pyro app and service. To provide the Service we process account data (such as your email address), the parties you host or join, and the votes you cast. If you connect a Spotify account, we access that account through the Spotify Web API to control playback for your party; we never receive or store your Spotify password. This processing is necessary to perform our contract with you (legal basis: Art. 6 (1) (b) GDPR).

Email verification and communication. We may send a verification code to an email address you provide, together with service-related messages, in order to operate the Service securely.

Subscriptions and payments. Consumer subscriptions are billed and processed by the Apple App Store or Google Play under their own terms; venue subscriptions are billed under the agreement you enter into with us. We do not receive or store full payment card details.

Cookies and local storage

Our website does not use tracking or advertising cookies and does not run third-party web analytics. Our apps and services may store data on your device where this is technically necessary to provide the Service.

Recipients and service providers

We use carefully selected service providers who process personal data on our behalf as processors under Art. 28 GDPR, including:

- Google / Firebase (hosting, database, authentication, and app analytics)
- Adobe Fonts (web font delivery)
- Resend (transactional and notification email)
- Spotify (music playback via the Spotify Web API)
- Apple App Store and Google Play (app distribution and billing)

Some of these providers are based in the United States. Where personal data is transferred outside the EU/EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or an adequacy decision of the European Commission.

Retention

We keep personal data only for as long as necessary for the purposes described above or as required by law. Quote enquiries are retained for as long as needed to handle your request and any resulting business relationship; account data is retained until you delete your account, after which it is removed unless we are legally required to keep it.

Your rights

Under the GDPR you have the right to access your personal data and to request its rectification or erasure, to restrict or object to its processing, and to data portability. Where processing is based on consent, you may withdraw that consent at any time with effect for the future. To exercise any of these rights, contact us at niclas@n3g.app.

You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg (Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg).

Children

Our Service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, so please review it periodically.

This policy is effective as of 2026-06-20.

If you have any questions about this Privacy Policy or your personal data, do not hesitate to contact us at niclas@n3g.app.